Order confirmation without a queue
The AI calls as soon as a request arrives, not when a manager becomes available.
Integration / SalesDrive
SalesDrive + AI operator: orders confirmed even when your team is busy
SalesDrive is an order-processing CRM popular with Ukrainian e-commerce and product businesses. Requests, statuses and managers are all in one place — but speed still depends on whoever is free to pick up the phone.
The AI operator handles the first conversation. It calls about each new request, confirms the order details, answers common questions and records the result in SalesDrive with a comment, recording and new status.
What you get with the AI operator + SalesDrive
Fewer cancellations
Customers confirm while the purchase is fresh and are less likely to refuse delivery.
Inbound calls handled
Questions about status or stock are answered, and a new request is created if the customer wants to order.
Honest statuses
Every request shows how the call ended: confirmed, needs a manager, no answer.
What lands in SalesDrive after every conversation
- Request
- a new request with the customer’s contact, or an update to an existing one
- Contact
- name, phone, channel
- Comment
- call summary: what was confirmed or changed, open questions
- Recording
- link to the audio and transcript
- Source
- phone, website, messaging app or ad campaign
- Status
- based on the outcome, using your account’s statuses
Typical scenarios
Confirming a new order
A web order lands in SalesDrive — the AI calls, checks product, quantity and delivery details and sets “Confirmed” or hands over to a manager.
No answer and retries
If the customer doesn’t pick up, the AI retries on your schedule and notes each attempt on the request.
Inbound order questions
A customer calls to check details — the AI answers from your knowledge base and logs the call on the request.
SalesDrive implementation
SalesDrive setup and implementation
We help configure SalesDrive around your order process and connect the AI operator so it works with your statuses, not the other way round.
- Request statuses and transitions
- Request fields and sources
- Distribution between managers
- AI operator, website and messaging connected
Pricing
- Connecting the AI operator to your SalesDrive
- from €250
- Turnkey SalesDrive implementation
- from €790
The AI operator itself is billed separately, from €99/mo. The final price depends on pipelines, fields and scenarios.
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Questions and answers
SalesDrive + AI
How does data get into SalesDrive?
Through SalesDrive’s integration tools for creating and updating requests, or via connectors such as Make or n8n. We choose the method after reviewing your account.
Can the AI confirm orders?
Yes, following a script we agree with you: product, quantity and delivery details. Anything that needs a human decision goes to a manager.
What if the customer doesn’t answer?
The AI retries on your rules — for example after 15 minutes and after 2 hours — and records every attempt.
Can we connect only some requests?
Yes — for example only website orders or only night-time requests.
Let’s talk about your project
Connect the AI operator to your SalesDrive
Tell us how your team uses SalesDrive today and what should appear in it after a call. We’ll explain the approach, timeline and cost.
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