Is the property still available?
Sofia checks the status in your listings and suggests similar properties if it has gone.
AI operator / real estate
AI receptionist for real estate agencies
Listing enquiries arrive while your agents are out on viewings — often from buyers abroad, in another time zone and another language. Sofia answers every call, qualifies the buyer, books the viewing and passes your agent a summary instead of a missed call.
Typical calls
What buyers and owners call about
Booking a viewing
She matches the caller with free slots in the agent’s calendar and sends a reminder the day before.
Buying from abroad
International buyers ask about video viewings and next steps; Sofia collects the details and books a call with an agent.
Price and negotiation
She shares only what you allow on the phone and leaves offers and fees to the agent.
Owners who want to sell or let
She records the address, size and expectations and creates a task for your listings manager.
Portal leads at night
New enquiries get a call back within a minute, while the buyer is still browsing.
What Sofia does
From first call to booked viewing, hands-free
Qualification
Budget, area, property type, buy or rent, timeline, cash or mortgage.
Viewing bookings
Live slots from agents’ calendars, with confirmation and reminders.
Hand-off to an agent
Hot leads go straight to an agent with the conversation summary.
CRM updates
Contact, request, property, lead source and call recording in your CRM.
Integrations
Works with your agency tools
We connect what you already use: a CRM with your listings and contacts, agents’ calendars and messaging channels. Website and portal enquiries can be passed to Sofia for a fast call back when your portal or CRM can export them.
- CRM with listings
- Agents’ calendars
- WhatsApp, Telegram, Instagram and website chat
- Website and portal enquiries
Pricing
Open prices — pick your plan
Never miss a call again
AI Voice
from €99/mo
setup: from €490
Discuss- Inbound or outbound calls
- Reports in Telegram
- 100 call minutes included
Recommended
AI Operator
from €249/mo
setup: from €1,490
Discuss- Voice + WhatsApp, Telegram and web chat
- Hand-off to your team with history
- CRM logging
- 300 call minutes included
The full lead-handling cycle
AI Sales Desk
from €490/mo
setup: from €2,900
Discuss- Everything in AI Operator
- CRM implementation with a sales pipeline
- Outbound campaigns: lead callbacks, database re-engagement
- Weekly call review
Add-ons
- Integration with your CRM
- from €250
- Turnkey CRM implementation
- from €790
- Minutes above the plan limit
- from €0.35/min
The final price depends on the number of channels, scenarios and integrations.
Why it’s easy with us
No promises we can’t keep
- Live in 1–2 weeks
- Open prices — no “ask us on a call”
- Voice, WhatsApp, Telegram and CRM in one
- The agent always introduces itself as AI and hands complex cases to a person
- We also do SEO and Google Maps — we bring you customers and handle every enquiry
Demo call
Talk to Sofia on your own phone
Leave your number and we will call you during business hours — Sofia, our demo agent, will talk to you, so you can hear how she answers, asks follow-up questions and books a request.
Useful articles
Must an AI voice assistant say it is an AI? The AI Act, call recording and customer data in 2026
Since 2 August 2026 the AI Act requires that people know they are talking to an AI. What it means for a phone assistant, how to announce call recording and where customer data should live.
AI outbound calling: how it works, what it costs and what the law allows
AI outbound calling means a voice AI calls your list, holds a real conversation and sends warm leads to Telegram and your CRM. How it works, what 5,000 contacts cost and what the law allows.
The local business lead funnel: Google Maps → call → AI operator → CRM
A local business lead funnel runs from Google Maps to a call, a fast answer and a CRM record. The stages, what to measure and where leads leak.
Questions and answers
AI operator FAQ
How does Sofia know which properties are available?
From your own data: CRM, spreadsheet or listings feed. We set up regular updates so she never offers a property that has already sold.
Can she talk to foreign buyers?
Yes. Sofia answers in the caller’s language — English, Portuguese, Ukrainian and more than 30 others — and the summary reaches your agent in the language you work in.
Will she quote prices and fees?
Only what you approve. You can keep listing prices public and leave negotiation and fees to your agents.
What if the caller insists on a human?
Sofia transfers the call or books a call back with a summary, so the agent does not have to start from scratch.
How much does it cost?
From €490 setup and from €99/month for a voice agent. Agencies with several agents usually choose AI Operator, from €249/month.
Let’s talk about your project
Stop losing buyers while your agents are out
Tell us how many calls and portal leads you get and which languages your buyers speak. We will suggest scenarios and a plan.
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