Are these dates free?
Sofia checks your booking calendar and offers alternative dates or another property.
AI operator / holiday rentals
AI guest assistant for holiday rentals and villas
Guests call late at night, from the airport and in their own language — and in high season the same questions come in dozens of times a day. Sofia answers instantly, helps with check-in and house rules, and passes on only what needs a person.
Typical calls
What guests call about
Direct bookings
She records dates, guests and contact details and sends your payment terms.
How do we check in?
Directions, key collection, self check-in codes sent at the right time — day or night.
House rules
Pets, pool hours, parking, quiet times — answered from your knowledge base.
Something is not working
Water, power, Wi-Fi, air conditioning — logged and passed to your on-call person as urgent.
Late arrival or early check-in
She checks what is possible and asks you when it needs a decision.
What Sofia does
Guests get answers, you get your evenings back
Bookings
Availability checks, booking details and pre-arrival reminders.
The guest’s language
English, Portuguese, German, French, Spanish and 30+ more.
Hand-off to your team
Emergencies, complaints and special requests go to a person immediately.
CRM or spreadsheet
Guest, dates, property, source and the full conversation history.
Integrations
Connects to how you manage bookings
A booking calendar, a property management system or a simple spreadsheet — Sofia works with wherever you keep your reservations. Property management systems are connected through their API when they offer one.
- Booking calendar
- Property management system (where an API is available)
- Google Sheets or CRM
- WhatsApp, Telegram, Instagram
Pricing
Open prices — pick your plan
Never miss a call again
AI Voice
from €99/mo
setup: from €490
Discuss- Inbound or outbound calls
- Reports in Telegram
- 100 call minutes included
Recommended
AI Operator
from €249/mo
setup: from €1,490
Discuss- Voice + WhatsApp, Telegram and web chat
- Hand-off to your team with history
- CRM logging
- 300 call minutes included
The full lead-handling cycle
AI Sales Desk
from €490/mo
setup: from €2,900
Discuss- Everything in AI Operator
- CRM implementation with a sales pipeline
- Outbound campaigns: lead callbacks, database re-engagement
- Weekly call review
Add-ons
- Integration with your CRM
- from €250
- Turnkey CRM implementation
- from €790
- Minutes above the plan limit
- from €0.35/min
The final price depends on the number of channels, scenarios and integrations.
Why it’s easy with us
No promises we can’t keep
- Live in 1–2 weeks
- Open prices — no “ask us on a call”
- Voice, WhatsApp, Telegram and CRM in one
- The agent always introduces itself as AI and hands complex cases to a person
- We also do SEO and Google Maps — we bring you customers and handle every enquiry
Demo call
Talk to Sofia on your own phone
Leave your number and we will call you during business hours — Sofia, our demo agent, will talk to you, so you can hear how she answers, asks follow-up questions and books a request.
Useful articles
Must an AI voice assistant say it is an AI? The AI Act, call recording and customer data in 2026
Since 2 August 2026 the AI Act requires that people know they are talking to an AI. What it means for a phone assistant, how to announce call recording and where customer data should live.
AI outbound calling: how it works, what it costs and what the law allows
AI outbound calling means a voice AI calls your list, holds a real conversation and sends warm leads to Telegram and your CRM. How it works, what 5,000 contacts cost and what the law allows.
The local business lead funnel: Google Maps → call → AI operator → CRM
A local business lead funnel runs from Google Maps to a call, a fast answer and a CRM record. The stages, what to measure and where leads leak.
Questions and answers
AI operator FAQ
Can Sofia take payments?
No. She sends your payment link or bank details and marks the booking as awaiting confirmation.
How does she know what is available?
From your booking calendar or spreadsheet. Without a connection, she collects the request and passes it to you to confirm.
What happens if guests have a problem at night?
Sofia logs it, gives basic instructions from your knowledge base and immediately calls or messages your on-call person.
Which languages does she speak?
She answers in the guest’s language: English, Portuguese, German, French, Spanish and more than 30 others.
How much does it cost?
From €490 setup and from €99/month for voice. For voice plus WhatsApp and website chat, AI Operator starts from €249/month.
Let’s talk about your project
Answer every guest — even at midnight
Tell us how many properties you manage and where you keep bookings. We will suggest scenarios and a plan.
WhatsApp →